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Create experiences that delight and inspire your customers

If your QSR or Convenience brand has a mobile app then you need a mobile engagement strategy to drive more visits and more spend from your customers.

With Plexure you can use mobile order and pay, loyalty and offers to delight your customers and inspire them to return.

With integrated operations and analytics you can create a frictionless purchase experience that doesn’t slow down your daily operations.

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Mobile order & pay

Order from anywhere

  • Near real time menu updates
  • Custom ordering
  • Favourite orders
  • 1-tap re-orders
  • Upsell and Cross-sell
  • Re-targeting
  • Queue tracking
  • Arrival check in
  • Just in time order processing
  • Order status tracking
  • Collection/Delivery integration
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Next generation loyalty

Rewards that work

  • Adaptors for existing loyalty systems
  • POS integration
  • Fraud prevention
  • Points earn
  • Points burn
  • Bonus point logic
  • Transaction history
  • Points balance
  • Decision engine
  • Rewards wallet
  • Targeted rewards
  • Profile management
  • Customer care portal
  • Call centre integration

Personalised offers

Offers that resonate

  • Geo-fence, broadcast, beacon push messages
  • Third–party event triggered push messages
  • Contextual triggered push messages
  • Personalised advertisements
  • Personalised offers with AI powered offering
  • Rules based decisioning
  • Inventory linked offers
  • Wi-Fi connected offers
  • A/B testing
  • Digital asset management
  • Online approval process
  • Campaign management
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Analytics 

Powerful Insights

  • Tagging
  • Marketing Database
  • Integration of third-party data sources
  • Audience segmentation
  • Building custom ETLs
  • Bulk data exports
  • Dashboards
  • Third party visualisation integration
  • CRM programs
  • Customer lifecycle analysis
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Integrated operations

Extra sales without extra friction

  • Custom UX – No restrictions on design elements

  • Universal apps – supports multi country single instance app

  • Inventory integration – No more out of stocks

  • Menu integration – Supports day part, holidays and campaigns

  • Menu filtering - supports different products at different locations

  • Store integration – supports different stores with different hours and collection methods

  • POS integration – supports different prices at different locations and multiple payment methods

  • Direct order injection – Order direct to kitchen, no dual keying at POS

  • Capacity alerts – Track service bottle necks at POS, Kitchen and Collection point

  • Order management – Manage orders centrally or locally including refunds

  • Survey feedback – Hear the voice of your customer

Support

At Plexure, we support clients around the globe. Support SLAs are available at a range of levels including 24x7 support.

Our support portal can be accessed here:

http://support.plexure.com