Transforming customer engagement for retailers

Increase in average check

25
%

Increase in purchase propensity

73
%

Spend more in-store

19
%

There’s been a seismic shift in the retail landscape over the past decade. Technology has enabled consumers to be more empowered, increasing their expectations on how brands should engage. Seeking extraordinary experiences across multiple channels, and with more product choices than ever before, consumers want to be recognized and valued as individuals.

Catering to a market of one

Plexure’s end-to-end customer engagement solution enables high frequency retailers to leverage personalized, targeted offers to drive customers back in-store.

A solution designed for high-frequency retailers

The Plexure solution has been designed to help predictable, high-frequency retailers deliver deeply personalized offers and content to uplift average transaction value and propensity to purchase. For example:

  • Big box pet supplies
  • Discount department stores
  • Drug stores
  • Convenience stores

In a different industry?

Plexure creates customer relationship magic for many different consumer-facing industries. Contact our team of experts today to discuss your business and needs.

 

IKEA

Increasing average check in retail

Plexure worked with a leading global homeware and furniture retailer to increase average check size by incentivizing customers to add one more item to their baskets. 

Key outcomes

22%

of customers spent more in-store

25%

increase in average check

73%

increase in purchase propensity

34%

engage via digital channels in-store

Solutions

Personalization

Build rich, 360-degree customer profiles and utilize our world-class deep segmentation and targeting engine to execute next-level personalization.

Utilize Plexure’s suite of intelligence modules to create a cadence of test, learn and optimize that ensures you’re solving business challenges and always one step ahead of the competition. 

Accelerate your digital transformation with mobile order and pay, a customizable mobile app, a platform to harness all your data and a CMS to run personalized marketing campaigns