Virtual Roundtable: Building consumer loyalty in uncertain conditions
During the roundtable, Plexure CEO Craig Herbison and panel discussed customer engagement best practices, consumer expectations, and embracing digital transformation among economic turbulence.
A few of the specific topics discussed:
- How commerce and consumer behaviors will change as we come out of the COVID-19 crisis
- Earning customer trust through transparency in messaging
- Staying ahead of the curve by leveraging technologies such as loyalty programs, mobile order and pay, and data modeling
This webinar aired on Wednesday, April 8 at 3:00pm EDT/EST.